Knowledge base

About Switchboard Load Board

What is Switchboard Load Board? 0
How is Switchboard Load Board different from other load boards? 0
Why should I use Switchboard Load Board? 0
Who can use Switchboard Load Board? 0
Is Switchboard Load Board a broker? 0
How do I get paid? 0
How much does Switchboard Load Board cost to use? 0
Where do your loads come from? 0
What are the main features of Switchboard Load Board? 0
What equipment types do you provide loads for? 0
What type of freight do you offer? 0
What regions / countries / lanes do you have freight for? 0
Do you provide routing? 0
Do you provide factoring? 0

Setting Up Your Switchboard Load Board Account

How do I access Switchboard Load Board? 0
How do I set up my Switchboard Load Board account? 0
Do I need a USDOT to set up my account or use Switchboard Load Board? 0
How do I make changes to my Switchboard Load Board account once I've set it up? 0

Finding Loads With Switchboard Load Board

How do I search for loads? 0
Do I have to select a drop-off location when searching? 0
Do I have to select a pickup date when searching? 0
How can I filter my search results? 0
How do I sort my search results? 0
Can I change the distance measurement from miles to kilometres? 0
Can I change the currency from USD to CAD? 0
How is the rate per mile calculated? 0
Why do some loads have no pricing (Call for Rate)? 0
What are Switchboard Certified loads? 0
What are recommended loads? 0
How do I get better load recommendations? 0
What are active loads? 0
How do I see more details on a load? 0
How do I know who posted the load? 0
Where can I find contact information for a broker / 3PL? 0
Can I see financial information, ratings, or other details about a broker / 3PL? 0
Can I see information on warehouse hours and amenities? 0

Requesting Loads With Switchboard Load Board

Can I post my truck's capacity? 0
How is Request A Load different from Search? 0
How do I request a load? 0
Where can I see my load requests? 0
How do I edit a load request? 0
How do I delete a load request? 0
Do I have to enter a drop-off location when requesting a load? 0
Do I have to select a pickup date when requesting a load? 0

Booking Loads With Switchboard Load Board

What are Book Now loads? 0
How do I book a load? 0

Canceling Loads With Switchboard Load Board

How do I cancel a load I've booked? 0

Assigning Loads With Switchboard Load Board

How do I assign a load? 0
How do I unassign a load? 0

Sharing Loads With Switchboard Load Board

What is load sharing? 0
How do I share a load? 0

Documents With Switchboard Load Board

How do I share my documents with a 3PL? 0
Where can I get the Bill of Lading / Invoice / Rate Confirmation / Load Tender / etc? 0

Managing Your Settings With Switchboard Load Board

How do I update my contact information? 0
How do I add a preferred lane? 0
How do I edit a preferred lane? 0
How do I delete a preferred lane? 0
How do I update my communication preferences? 0
How do I update my equipment type(s)? 0

Managing Your Fleet With Switchboard Load Board

How do I invite a driver? 0
How do I invite a dispatcher? 0
Can drivers use all of the features of Switchboard Load Board? 0
What load details does a driver see when a load is assigned to them? 0
How do I change a driver's search permissions? 0
How do I view load assignments for a driver? 0
How do I see the current locations of my drivers? 0
How do I update details for a driver? 0
How do I add a preferred lane for a driver? 0
How do I edit a preferred lane for a driver? 0
How do I delete a preferred lane for a driver? 0

Switchboard Load Board Resources

Videos 0
Quick Reference Cards 0
FAQs 0
GIFs 0
Quick Start Guides 0

Switchboard Load Board Support

Switchboard Support 0
Switchboard Load Board Support 0
Common Support Questions 0